Spare parts for elevators, escalators and automatic doors
More than 270,000 items in our catalog, including 28,000 references in stock and available for shipment in just 12 hours (*)
(*) working hours
The collection and processing that we perform is carried out in accordance with the legal framework applicable to the protection of personal data and in particular, the General Data Protection Regulation EU 2016/679 of 27 April 2016 (hereinafter referred to as the ‘GDPR’) and the French Data Processing and Freedoms law of January 6, 1978.
When does SODICA collect your personal data?
Throughout our relationship, you may be required to provide us with your personal data when:
What personal information does SODICA collect?
Personal data refers to information that relates, directly or indirectly, to a natural person, who has been identified or is identifiable.
The personal data that SODICA may collect includes:
How does SODICA use the personal information it collects?
SODICA only processes your personal data for one of the following legally authorised purposes:
Examples of legitimate interests provided by the GDPR include fraud prevention, direct marketing and the sharing of personal data within a group of companies.
Specifically, the personal information we collect will be used for:
Does SODICA share the information it collects with third parties?
We do not share your personal data with third parties, other than the internal departments and entities of the Group to which SODICA belongs, which are duly authorized to process your personal data for the specific purposes mentioned above.
However, we may be required to pass on your personal data to duly authorised external providers with whom we work for the specific purposes mentioned above (and in particular payment service providers, carriers, insurers, lawyers, auditors and statutory auditors).
Does SODICA transfer personal information abroad?
We will transfer your personal information in strict compliance with the requirements of the GDPR, and only to the extent necessary.
SODICA may be required to transmit your personal data to countries outside the European Union in the context of the following activities: computer services (servers, cloud) and the transport of goods. However, when we use international providers located outside the European Union, which have a regulatory framework for the level of data protection lower than that of the European Union, all necessary measures are taken to ensure and protect the confidentiality of your personal data and to secure their transfer.
If you wish, you can at any time authorise, block or delete the cookies installed on your computer. On the SODICA website, you can change your cookie preferences if you wish to refuse or block cookies. Please note, however, that cookies may be essential for the proper functioning or for certain features of the SODICA website and SODICA’s computer applications.
How long will SODICA keep your personal information?
For the purposes of processing related mainly to the creation of your customer account, and the history of the transactions you complete on the website, your personal data is kept for as long as you are an ‘active’ customer and for a period of time which may vary according to the legal requirements in force. If this information is not subject to contractual or legal obligations, SODICA will retain it for as long as is necessary to accomplish the original objective for which it was collected. In all cases, your personal data is kept for a maximum period of ten (10) years in accordance with our legal obligations, for accounting and tax purposes.
What rights do you have over your personal information?
Natural persons may at any time have access to, review, update, correct, modify or delete the information communicated to SODICA.
More specifically and in accordance with the European regulations in force, you have the following rights:
In order to be able to exercise your rights, including changing, deleting or having access to your personal information, to report problems encountered on the website or to ask any questions, please contact us by email at firstname.lastname@example.org.
SODICA will make reasonable efforts to update the information in a timely manner and, where required by law, will remove your personal information from its files. In order to protect user confidentiality and security, SODICA will take steps to verify the identity of the user before making any requested changes.
SODICA will reply to you within one (1) month of the date of receipt of your request. In some cases, due to the complexity of the request or the number of requests, this period may be extended by two (2) months.
SODICA reserves the right to change its Policy at any time without notice, in particular in order to develop its services or to comply with any new applicable regulation. The applicable policy is the one in effect at the time of the creation of any account or on the date of login access to the website.
We therefore recommend that the user regularly reviews the Policy on the website to stay informed of any new updates.
How can you contact SODICA?
If you have any questions regarding SODICA's general privacy practices, please contact us by email at email@example.com or by post at the following postal address: SODICA, 5 allée des Barbanniers 92230 Gennevilliers, France.